Reviews

What our customers say

5 published reviews, every one we have been given, each answered. Nothing here is selected to flatter us.

★★★★★Kid related messes - spilled milk, etc

We had a lingering odor in our Toyota Highlander from years of kid-related messes like spilled milk, throw up, and everything in between. We had tried cleaning it several times ourselves and even had it detailed, but the smell always seemed to come back. I found Odor Removal Experts and decided to give them a shot. They were very responsive from the start, answered my questions, and were professional throughout the entire process. Honestly, I was skeptical that the odor could be completely removed, but they exceeded my expectations. When they were done, there was no smell at all. Not a cover-up scent or air freshener smell. It was just completely gone. It was pretty amazing. If you’re dealing with a stubborn odor that won’t go away no matter what you try, I’d definitely recommend Odor Removal Experts. Great service and even better results.

Brian DAvon, OHJuly 2026

Odor Removal Experts replied

Hi Brian, thank you for your kind review. We are really happy to hear you were happy with our service and appreciate you taking the time to leave a review for us.

★★★★★Urine on couch

I had a great experience overall. I had a urine odor in my couch that was difficult to completely remove. After the first couple of visits, the couch looked and smelled much cleaner, but there was still a slight odor. He was professional, stood behind his work, and came back out free of charge until the odor was completely gone. I really appreciated his commitment to making sure the job was done right instead of giving up. It’s hard to find that level of customer service these days. I would definitely recommend his services!

Amber MTwinsburg OhioJuly 2026

Odor Removal Experts replied

Thank you for your kind review! We’re glad we could fully resolve the odor and appreciate you recognizing our commitment to getting the job done right. Your recommendation means a lot, and we’re here anytime you need us.

★★★★★Pet Odor and smok

Excellent service from Odor Removal Experts! They were professional, arrived on time The process was quick. I highly recommend them to anyone dealing with stubborn odors in their home or rental property.

Bader BaderClevelandJuly 2026

Odor Removal Experts replied

Thank you so much for your kind review! We’re really glad to hear you were happy with the service and that everything was quick and on time

★★★★★Smoke smell in vehicle

Highly recommend this company! They did an excellent job removing the smoke odor from my vehicle. The team was professional, thorough, and the odor was gone. Their attention to detail and quality of work exceeded my expectations. I wouldn’t hesitate to use them again!

Todd TWilloughbyJuly 2026

Odor Removal Experts replied

Thanks for your kind words Todd, glad you are happy with our services. Always here to help you.

★★★★★Whole House

I called Odor Removal Experts to help with a duplex unit I have. The bottom unit had a tenant who smoked heavily, leaving a strong residue in every room. The upstairs unit had pets whom left a strong urine smell throughout. I initially hired a contractor to both deep clean the walls and paint them however we still couldn’t get the smells out. Odor Removal Experts was my hail merry and I couldn’t be happier with the call. In just a short time the team was able to spray down both units with specific chemicals and finally able to do with bleach/paint could not in removing these smells. We’re glad to have found them and plan to use them all odor solutions.

Ali AbdallaAkron OHJuly 2026

Odor Removal Experts replied

Thank you for taking the time to share your experience. Situations like heavy smoke residue and persistent pet odors can be incredibly challenging, especially when standard cleaning and painting don’t fully resolve the issue. We’re glad we could step in and deliver the result you were hoping for. Our goal is always to tackle odors at the source with the right treatment methods, and it’s great to hear that both units are now fresh and ready again. We truly appreciate your trust in us and look forward to helping you with any future odor removal needs.

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